Ordering, Pricing, Shipping & Returns Policy

Initial Opening Order/Reorder Minimums:
Dasha is a wholesale distributor. As such we require a $250.00 minimum opening order and $50.00 minimum reorder to help us maintain our efficiencies and keep our prices as low as possible. Any reorder under $50.00 can be accepted with a $5.00 special order fee.

Payment terms:
We accept Mastercard, Visa, American Express and Discover credit cards. Customers with established net terms may elect that payment method for orders placed online. Other options include COD and prepayment.

Delivery:
We ship FOB Irving, TX. Please allow 3-5 business days for processing and shipping from receipt of order. All US orders are shipped UPS ground unless otherwise specified by the customer. All Canadian orders shipped DHL unless customer requests parcel post or other carrier.

Backorders:
Every effort is made to ship orders complete. Partially filled orders will be shipped and a backorder is created unless a customer instructs otherwise. Backorders under $25.00 are automatically cancelled unless requested otherwise by the customer.

Cancellations:
All cancellations must be written and submitted by email or fax before shipment of the order. Cancellation requests cannot be honored after an item has shipped.

Return Policy:Goods are returnable upon prior authorization and are subject to approval from Dasha Designs. All unauthorized returns cannot be accepted. A restocking fee of 20% will be made on all authorized returned merchandise. In the case of defective product or a Dasha Designs mistake this fee will be waived. Claims for incomplete shipments must be made within 14 days of shipment; defective merchandise must be within 30 days of shipment.

Returns must be sent postage paid.

Returns must be in new, resalable condition and in the original packaging with all tags attached.

Dasha Designs LLC is not responsible for lost or stolen return packages. Customer should consider insuring their returns.

Allow 2 weeks for the processing of returns once received by our warehouse.

Terms, conditions and policy changes:

This page will be updated with revisions to any terms or conditions and policy changes as they occur.